the Bredin Report
the Bredin Report
Subscribe | June 2009
the Bredin Report
 
the Bredin Report
 

Frontline View

Marketing to SMBs via Contests

In this age of Twitter and Facebook, can marketing via contests still deliver results? In a word, yes – if they are executed well. In our most recent survey of SMB marketers, respondents rated contests effective at both generating awareness and leads. They can also be a good way to add some fun to your brand.

Use these guidelines to maximize your success with contests:

Be clear and relevant. Have a clear goal for your contest – awareness, leads, etc. Also have a clear offer or prize, which should be relevant to your offerings, and target SMBs at the relevant time during purchase / budget cycles and critical economic junctures. Example: Office Depot's Adopt a Small Business Contest.

Integrate promotion. The Web is an essential contest promotion vehicle, but don't forget other important channels – in-store, broadcast, email, direct mail, etc. – which together can multiply visibility and performance. Of those tactics, survey respondents rated email as the best-performing promotion tactic.

Solicit content. Ask contest entrants about their recession strategies, success secrets, etc. It's a great way to learn more about your customers and prospects, and to gather valuable content to use in other marketing programs. Example: The Intuit Small Business Grant Competition prompted entrants to share their stories.

Consider partnering. Partnering with other companies can help you defray costs and increase exposure. The caveat, though, is that survey respondents generally rated partner value as poor, so select your partners carefully. If you do partner, work with companies who bring strong complementary value. Example: Entrepreneur Magazine's Entrepreneur of 2009 contest features prizes from partners Delta and UPS.

And don't forget the analysis. A detailed post-mortem that examines entrant profiles, leads generated, sales and ROI can help you improve your next contest.

Email us (no story required – everyone's a winner) for the full survey results, and to learn how we can help you achieve your SMB marketing goals using contests.

 
 
     
     
 
SMB Market News

>> Intuit Buys PayCycle for $170 Million

Intuit signed a definitive agreement to purchase online payroll service provider PayCycle for $170 million. Intuit will use the acquisition to expand its software as a service (SaaS) offerings for small businesses PayCycle serves more than 85,000 small businesses. In other news, Intuit now offers Intuit GoPayment so small businesses can process credit cards as soon as work is completed by using their mobile phones.

>> AT&T Launches All for Less

AT&T debuted the All for Less bundle, which includes 450 minutes of mobile talk time, high-speed Internet access, 11 email accounts, unlimited local and domestic long distance calling, call forwarding and caller ID.

>> Cisco Updates Collaboration Portfolio

Cisco released a series of new products to help small businesses improve collaboration, productivity and innovation. In other news, Cisco and VC firm Draper Fisher Jurvetson have announced a joint global business plan competition.

>> HP Expands Total Care Service

HP added to its Total Care initiative for SMBs with new offerings that increase storage capacity, reduce power consumption and simplify storage infrastructures.

>> Google Promotes Small Business Network

Google is promoting its Small Business Network, a lobbying and advocacy initiative meant to give small businesses information and tools to promote business-friendly policies in Washington, DC, and at the state level. In other news, Google has launched a new dashboard feature in the Google Local Business Center that provides business owners more information about how Google users are interacting with their local listings.

>> Deluxe Revamps ShopDeluxe

Deluxe Corp. relaunched ShopDeluxe with new features built around Deluxe’s products and services. The updated site offers integrated business services including logo design, direct and email marketing, website design, hosting, support and more.

Send us your news.

SMB Market Research

>> Discover: Small business optimism drops sharply after three-month rise.

>> AMI Partners: 30% of small and midsize businesses are "high-value customers" – those with a continual need to invest in technology to drive growth and streamline operations.

>> IDC: Notebook PC brand loyalty declines among small businesses. Dell remains the most popular, but HP and Apple increase.
    Client Spotlight

Driving SMB Sales
For a major technology client, BBI created a search and banner ad campaign to drive software sales. We developed the media plan, placed the banners, and monitored and optimized keyword and banner performance. Contact us to discuss how BBI can develop an online marketing campaign to achieve your revenue goals.

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BBI helps Fortune 500 and emerging companies achieve their SMB marketing goals through research, strategy, outreach and sales support. Contact us to learn how we can help you.

 
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