the Bredin Report
the Bredin Report
Subscribe | June 2011
the Bredin Report
 
the Bredin Report
 

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Developing Effective Marketing Partnerships

We're seeing more and more interest in marketing partnerships. Effective partnerships can help you acquire new customers, better serve current customers and enhance your brand perception. Use these six steps to make the most of your partnership efforts:

 •  Set goals. Sounds obvious, but it's easy to strike up a partnership just because a company or organization approaches you. Be clear with your objectives – is it for customer acquisition or retention, awareness, brand enhancement, or to develop new products? Have specific targets for each goal, such as the number of leads you want to generate or partnerships to develop.
 •  Assess potential partners. Develop a set of partner criteria and rate each candidate on their ability to bring you high-quality prospects, the fit with your brand or the appeal of their offerings to your customers. Based on the sum of those ratings, you can prioritize what partners to approach.
 •  Develop concepts. Before you reach out to partner candidates, develop a set of partnership concepts to bring to them. For example, do you want to market to their customers or do a prospecting roadshow together? Be clear on what you can offer as well, such as a commission or ongoing revenue share for customers they provide to you.
 •  Negotiate. Actually getting a partnership going can be the trickiest part. Make it as compelling as you can for the candidate to want to partner with you, but decide beforehand what you won't accept so you can walk away if the deal doesn't work for you.
 •  Promote. Once the partnership is under way, let others know about it. Promote it in all of your ongoing communications, but also consider dedicated promotion if it is a significant partnership or part of a suite of partner offerings.
 •  Monitor results. Like any relationship, partnerships require ongoing effort. Assess each partner's performance regularly, say once every quarter, half or even year. Take action if a partnership isn't meeting your goals, either by working with the partner to improve the results or replacing the partner with another. Try new promotions and add new partners to keep the program fresh.

Contact us to learn how Bredin can help you develop effective marketing partnerships.

 
 
     
     
 
SMB Market News

>> Amex Tools Help with Ads, Social Monitoring
American Express OPEN debuted two tools to help small and medium businesses manage their online visibility. AdManager lets small and medium businesses create display ads on major ad networks and Facebook. YourBuzz consolidates what customers are saying about companies across social media sites like Yelp, Facebook and CitySearch.

>> Sam's Club Offers Health Management
U.S. Preventive Medicine and Sam's Club released a new version of The Prevention Plan health management program targeting small businesses. The plan offers small business resources and a discounted membership for Sam's Club members.

>> Intel Adds AppUp Small Business Service
Intel launched AppUp Small Business Service, which enables server software vendors and service providers to provide small businesses with server-supported services on a pay-as-you-go basis.

>> Report: Twitter to Automate Ad Buying
Twitter expects to offer an automated ad-buying system for small businesses by the end of the year, according to Mashable. Currently, businesses must go through Twitter's sales department.

>> Vistage Debuts Executive Street Blog
Vistage International launched Executive Street, a new blog with content it says is written specifically to satisfy the needs of small business CEOs and senior executives. Vistage also updated its Vistage Buzz Blog.

>> AT&T Expands Tech Support to Servers
AT&T added more features to its Tech Support 360 service, including IT support for computer servers. The solution offers monitoring, maintenance and problem resolution for a monthly fee.

SMB Market Research

>> MerchantCircle: 22% of local merchants have used Facebook Ads; two-thirds say they would use them again.

>> NFIB: 35% of small businesses increased spending on new equipment in the past six months.

>> TD: Small businesses are expected to lead job growth coming out of the recession.
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