the Bredin Report
the Bredin Report
Subscribe | September 2009
the Bredin Report
 
the Bredin Report
 

Frontline View

Drive Results with Content Marketing

Content marketing is a proven tactic to enhance relationships with small and medium businesses. It simply means providing advice and thought leadership on topics relevant to your offerings – for example, a bank might offer advice on creating a business plan. Content marketing helps you build rapport with your audience, creating a trusted relationship that supports your sales efforts.

Here's how to create an effective content marketing program:

  • Develop a content plan. Create content on the topics to which your customers and prospects look to you for expertise, in the formats that SMBs prefer. Our research has shown that SMBs particularly like articles, email newsletters and interactive tools such as quizzes or calculators.
  • Create effective content. Treat the reader as an informed peer. Avoid jargon, and respect their time and intelligence. Most importantly, provide tips they can put to work right away to improve their business.
  • Align content with the sales cycle. SMBs need different information at different stages of the buying process. They first look for business management information and move toward more product- and service-specific information. Your goal is to provide the full spectrum so that you can catch prospects at any point on the purchase path and make it easy for them to move from interest to purchase.
  • Promote your content. Don't limit all your great content to just your website. You can promote it via an email newsletter or Twitter; you can also post it to Facebook, LinkedIn, YouTube or other social networks. Many SMBs like printed materials; consider converting some online content into a handbook or guide to distribute at retail locations, tradeshows, association meetings, sales calls and other in-person events.

Contact us to learn how BBI can help you achieve your SMB marketing goals through an effective content marketing program.

 
 
     
     
 
SMB Market News

>> Cisco Debuts YouTube Channel

Cisco introduced an exclusive Cisco "For Small Business" channel on YouTube. Videos include customer stories featuring small business solutions, tech tutorials and video data sheets that provide technical overviews.

>> Salesforce.com Targets Very Small Biz

Salesforce.com debuted a new Contact Manager Edition for businesses with only 1-2 users. Running on Salesforce.com's cloud computing platform, Contact Manager Edition's features include Outlook and email integration, contact and account management, reporting functions and built-in integration with Google Apps.

>> Google, SpotMixer Unveil Ad Contest

Google TV Ads and SpotMixer, a self-service video creation company, launched a "TV for All" contest offering SMBs a chance to win $25,000 worth of national TV advertising. A panel of celebrity judges will select finalists, and YouTube visitors will vote for three winners.

>> BatchBlue Debuts Social CRM Tool

BatchBlue Software launched BatchBook Web Forms to help small businesses manage their social networking. With the Social Media SuperTag, Web Forms automatically pull contacts' blogs, Twitter feeds, Flickr photos and other social media activity directly into BatchBook.

>> WiFi Provider Raises Funding Via Twitter

SkyBlox, a WiFi provider for small businesses, claims to be the first startup ever funded via Twitter. Investment firm SGIO used Twitpay to facilitate a portion of the investment.

>> HubSpot, MITX Partner on Tech

HubSpot and the Massachusetts Innovation & Technology Exchange (MITX) announced a partnership to collaborate on webinars, events, blogs and research for small businesses. HubSpot is an Internet marketing software company; MITX is an association for marketers involved in digital technology, marketing and media.

Send us your news.

SMB Market Research

>> Discover Small Business Watch: Small businesses report the highest level of economic confidence in 18 months.

>> George S. May International Co.: 41% of small businesses pay their employees just to show up for work.

>> CareerBuilder: 22% of workers who were laid off in the past year have found jobs at small businesses.
    BBI in the News

MarketingSherpa B2B Demand Generation Summit
BBI CEO Stu Richards will present in San Francisco on September 24 and in Waltham, MA, on October 6 on enhancing relationships with SMBs via email newsletters.

New England Direct Marketing Association
Stu Richards will present on October 14 in Waltham, MA, on engaging SMBs online.

Small Business Banking Conference
Stu Richards will present on October 19 in Chicago on best practices in marketing online to small businesses.

Client Spotlight

Generating Financial Leads
For a major financial services client, BBI developed a direct mail lead generation program, including a letter, lift note and envelope. Contact us to discuss how BBI can help you achieve your SMB revenue goals through high-impact acquisition programs.

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BBI
 

BBI helps Fortune 500 and emerging companies achieve their SMB marketing goals through research, strategy, outreach and sales support. Contact us to learn how we can help you.

 
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